Privacy Policy
Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to
combine the highest quality services with the highest level of integrity in
dealing with our clients and partners. The policy is designed to assist you
in understanding how we collect, use and safeguard the personal information
you provide to us and to assist you in making informed decisions when using
our site and our services. This statement will be continuously assessed
against new technologies, business practices and our customers’ needs.
1. What information do we collect?
When you visit our Web site you may provide us with two types of
information: personal information you knowingly choose to disclose that is
collected on an individual basis and website use information collected on
an aggregate basis as you and others browse our website.
a. Personal information you choose to provide
i. Credit Card Information
If you choose to purchase services from us, you may need to give personal
information and authorization to obtain information from various credit
services. For example, you may need to provide the following information:
Name, mailing address, email address, credit card number, home and business
phone number, other personal information.
ii. Email Information
If you choose to correspond further with us through email, we may retain the
content of your email messages together with your email address and our
responses. We provide the same protections for these electronic
communications that we employ in the maintenance of information received by
mail and telephone.
b. Website Use Information
Similar to other commercial Web sites, our Web site utilizes a standard
technology called cookies (see explanation below, What Are Cookies?) and
web server logs to collect information about how our Web site is used.
Information gathered through cookies and Web server logs may include the
date and time of visits, the pages viewed, time spent at our Web site, and
the Web sites visited just before and just after our website. This
information is collected on an aggregate basis. None of this information is
associated with you as an individual.
2. How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering
our business activities, providing customer service and making available
other products and services to our customers and prospective customers.
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think
you will find valuable. The lists used to send you service offers are
developed and managed under our traditional corporate standards designed to
safeguard the security and privacy of our customers’ personal information.
a. What Are Cookies?
Cookies are a feature of Web browser software that allows web servers to
recognize the computer used to access a Web site. Cookies are small pieces
of data that are stored by a user’s web browser on the user’s hard drive.
Cookies can remember what information a user accesses on one Web page to
simplify subsequent interactions with that Web site by the same user or to
use the information to streamline the userÕs transactions on related Web
pages. This makes it easier for a user to move from Web page to Web page and
to complete commercial transactions over the Internet. Cookies should make
your online experience easier and more personalized.
b. How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs
to gather information about our Web site usersÕ browsing activities, in
order to constantly improve our Web site and better serve our customers.
This information assists us to design and arrange our Web pages in the most
user-friendly manner and to continually improve our Web site to better meet
the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The
information in the cookies lets us trace the paths followed by users to our
Web site as they move from one page to another. Web server logs allow us to
count how many people visit our Web site and evaluate our Web siteÕs visitor
capacity. We do not use these technologies to capture your individual email
address or any personally identifying information about you although they do
permit us to send focused online banner advertisements or other such
responses to you.
c. Sharing Information with Affiliates
We will never share or sell your personal and financial information with
Affiliates or Strategic Partners.
d. Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think
you will find valuable. As our client, you will be given the opportunity to
notify us of your desire not to receive these offers by clicking on a
response box when you receive such an offer or by sending us an email
request at unsubscribe@ecohaul.com.
3. How do we secure information transmissions?
When you send confidential personal credit card information to us on our Web
site, a secure server software which we have licensed encrypts all
information you input before it is sent to us. The information is scrambled
en route and decoded once it reaches our website. Other email that you may
send to us may not be secure unless we advise you that security measures
will be in place prior to your transmitting the information. For that
reason, we ask that you do not send confidential information to us through
an unsecured email.
4. How Do We Protect Your Information?
a. Information Security.
We utilize encryption/security software to safeguard the confidentiality of
personal information we collect from unauthorized access or disclosure and
accidental loss, alteration or destruction.
b. Evaluation of Information Protection Practices
Periodically, our operations and business practices are reviewed for
compliance with corporate policies and procedures governing the security,
confidentiality and quality of our information.
c. How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that
we collect online and maintain in our database by emailing
customerservice@ecohaul.com
5. Do we disclose information to outside parties?
We may provide aggregate information about our customers, sales, Web site
traffic patterns and related Web site information to our affiliates or
reputable third parties, but this information will not include personally
identifying data, except as otherwise provided in this Privacy Policy.
6. What about legally compelled disclosure of information?
We may disclose information when legally compelled to do so, in other words,
when we, in good faith, believe that the law requires it or for the
protection of our legal rights.
7. What about links to other sites?
This privacy statement applies solely to information collected on this Web
site. This Web site may contain links to other Web sites. Please be aware
that we have no control or influence over the privacy practices of such
other Web sites. We encourage our users to be aware of when they leave this
Web site and to read the privacy statements of each Web site they visit.
8. Revisions and Amendments
We reserve the right to review and revise this privacy policy from time to
time without prior notice and, by using our site subsequent to any revision
of this privacy policy, you agree to be bound by such changes. If you find
the changes to be unacceptable, you must immediately terminate your use of
this Web site and inform us by email that you do not wish us to use your
information in any new way allowed by the changes to the privacy policy.